We are a famous leisure apparel brand company, A Well-Known Trademark in China, focusing on R & D and sales of fashion apparel.
China Best Sellers Rank: (Top 100 in Clothing)
--------------- About payment--------------
1) We accept Zodeys Pay, West Union, TT. All major credit cards are accepted through secure payment processor ESCROW.
2) Payment must be made within 3 days of order.
3) If you can't checkout immediately after auction close, please wait for a few minutes and retry Payments must be completed within 3 days.
------------- About shipment---------------
1. WORLDWIDE SHIPPING. (Except some countries and APO/FPO)
2. Orders processed timely after the payment verification.
3. We only ship to confirmed order addresses. Your order address MUST MATCH your Shipping address.
4. The images shown are not the actual item and are for your reference only.
5. SERVICE TRANSIT TIME is provided by the carrier and excludes weekends and holidays. Transit times may vary, particularly during the holiday season.
6. If you have not received your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Our goal is customer satisfaction!
7. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.
------------- Return & refund---------------
1. You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days, it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS! Shipping cost is bear by both seller and buyer in half.
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your po#.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included, AFTER BOTH Buyer and Seller cancel the transaction from Zodeys. OR, you may choose to have a replacement.
4. We will bear all the shipping cost if the product(s) is (are) not as advertised.
------------- About guarantee------------
1. 12 months Manufacturer`s limited Warranty for defective items (excluding items damaged and/or misused after receipt). Accessories come with a 3-month warranty.
2. Defective items MUST BE reported and returned within the warranty period (and in the original packaging, if possible). You must tell us what the defect is and give us your order number. WE DO NOT REPAIR OR REPLACE ITEMS WITH AN EXPIRED WARRANTY.
You agree to all of the above-listed policies upon ordering on Zodeys!
------------- About feedback--------------
We maintain high standards of excellence and strive for 100% customer satisfaction! Feedback is very important We request that you contact us immediately BEFORE you give us neutral or negative feedback, so that we can satisfactorily address your concerns. It is impossible to address issues if we do not know about them!
If you have any question, Welcome to leave us a message. We will answer back as soon as possible.B676
All countries in the following drop-down list can be shipped to & will receive FREE SHIPPING.
Frequently Asked Questions:
Never made a purchase online before? Read our guide here
Curious how you are protected? Read about our 1 year warranty here
Worried you won't get your order? See how safe you are here
See a list of all
FREE SHIPPING TO ALL COUNTRIES
When will I get my order?
We ship to EVERY country in the world for FREE. Below are the estimated wait times for your country in your continent. If there is a problem with shipping to your country, you will be informed and refunded within 1 business day. Please expect your tracking number e-mailed to you within 1-4 working days of your order placement.
NORTH AMERICA: 7 - 12 DAYS
EUROPE: 8 - 15 DAYS
SOUTH AMERICA: 10 - 20 DAYS
CENTRAL AMERICA: 10 - 20 DAYS
AFRICA: 10 - 20 DAYS
ASIA: 10 - 15 DAYS
OCEANIA: 7 - 15 DAYS
Please write your address & shipping information in English when checking out, so your order can arrive on time.
Do I have to pay anything?
NO! We will ship your order for FREE - this is your benefit of shopping at Zodeys. It doesn't matter how much the order is, it will be free.
Can I track the package when you ship it?
Yes.After placing an order, your confirmation # and tracking # will be sent to your e-mail address. Also, a daily tracking/shipping update will be sent to you via Facebook Messenger, your e-mail address and even via text message(s) so you can see exactly where your delivery is at any moment!
To get shipping updates directly to your cellphone, please input your personal cellphone number when checking out. Our system will automatically keep you updated through text messages.
Zodeys truly believes that it creates some of the most innovative products in the world, and we want to make sure we back that up with a 365 day guarantee.
If you don't have a positive experience for ANY reason, we will do WHATEVER it takes to make sure you are 100% satisfied with your purchase.
Buying items online can be a daunting task, so we want you to realize that there is absolute ZERO risk in buying something and trying it out. If you don't like it, no hard feelings we'll make it right.
We have 24/7/365 Ticket and Email Support. Please contact us if you need assistance.